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02/19/2024Meet SuperOffice Service | CRM software for exceptional customer service
Explore the collaborative power of SuperOffice Service. Beyond the customer service team, it unites your entire business around your customers. In this video, you will learn how Service seamlessly organizes, prioritizes, and handles customer interactions, from pre-sales to support. Elevate your business's customer experience with SuperOffice, where each interaction plays a part in shaping the journey to customer success. Learn more about Service: https://www.superoffice.com/crm/service/ ____________________ SuperOffice is a modern CRM solution that helps you build strong, long-lasting relationships and turn them into revenue. Get started at https://www.superoffice.com/!
12/18/2023Byggefakta Smart for SuperOffice
Tune in for a quick 5-minute intro to the Byggefakta Smart App! 🚀 Byggefakta Smart simplifies construction projects with user-friendly tools. 🤩 Don't miss out! Watch this video to get started with Byggefakta Smart today and take your project management skills to a new level! 💻 Go to the SuperOffice App Store to find out more 👉 https://appstore.superoffice.com ____________________
11/30/2023Latest forum posts
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Martin Myhre SkavøypollPartner...
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Hans Christian GrønslethStaffMoving this topic.
19 Mar 2024 | 09:49 AM -
Huzaim AhamedStaff
This is a formal announcement of End of Life for our Microsoft 365 Document Integration ( Sharepoint v1.0). This is a feature that only has been available for Online customers through our Appstore . You can already now migrate to our new application SharePoint Documents 3.0 that is the new and improved version for handling document integration to SharePoint . We will end our support effectively from 2024-09-01 . After this date you are not able to create new documents from SuperOffice until you have migrated to the new version . What is Microsoft 365 Document Integration ( Sharepoint v1.0)? It is an application that have provided customers with two features. First it has enabled customers to login with their own IDP , Office 365, for au thentication with the user’s email address. Secondly it has offered CRM Online customers the possibility to use Office365 SharePoint for document management in SuperOffice. U sers have been able to create and edit documents from any computer without a local Office package installed . What does this mean for you as a customer? You have to migrate to our new features for logging in with your IDP and integrating the document storage with SharePoint. Super ID will let you use your own IDP for logging into SuperOffice . SharePoint Documents will let you store your documents in SharePoint. This is our new and improved app that will make you more efficient. If you would like to migrate your documents to the new solution, we have a guide that will help you with that. Migration guide We recommend that you reach out to your SuperOffice consultant to discuss how you should migrate in the best way based on your situation and configuration . If you are unsure a bout who to contact, you can always get in touch with our Support team through support@superoffice.com to get guidance and contact details to the local consultant team. Reasons for announcing End of Life are as follows: The app is built on technology that is deprecated by Microsoft. We would like to emphasize that we have created a new and better integration to SharePoint that you can migrate to , without any licence cost, and enjoy a better user-experience. The old app also has some design aspects that aren’t perfect for a lot of customers. In the old app t he SuperOffice Archive and the SuperOffice Template folders need to be located on the Root of the SharePoint site, and not as a sub-site or a virtual site, which means all Microsoft 365 users need minimum read access to Root of the SharePoint site. The old app requires extended access rights to run custom scripts, this is usually not according to today’s best practices for IT security.
19 Mar 2024 | 06:27 AM
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Core CRM featuresLet's talk about contact management, privacy features, diary, document management, find and selection features, email and office integration tools that support personal productivity.
03/19/2024 137 -
Service management
Let's talk about request / ticket management, automation and knowledge base management in SuperOffice Service.
04/29/2024 131 -
Sales management
Let's talk about sales and opportunity management, sales forecasting, sales guide, sales targets and KPIs, quote management and sales documents.
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Let's talk about customer segmentation (selections), communication campaigns (mailings), tracking marketing results.
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