Hello,   We have identified recently, that a script in our system responsible for setting the SaleDate to today's date for sales with a status other than 1(open) is not working as intended. Upon closer inspection, we observed that after correctly setting the sale date, there is an unexpected step where it is subsequently decremented by one day. I've conducted a thorough check to ensure that no other scripts are conflicting or overlapping with the one in question. This script is the sole instance where the SaleDate is manipulated. This issue has only surfaced recently, as it was functioning as intended at least until December. Both our Production and Test Environments are exhibiting the same problematic behavior and both are on the same build  (Build: Release_10.2.11_2023.12.18-02) Here is a stripped-down version of the script we are running, which is producing the same results. Tracing the script, today yields the following date, which should be inserted. #setLanguageLevel 3; EventData ed = getEventData(); String saleStatus = ed.getInputValue("SaleStatus"); String saleDate = ed.getInputValue("SaleEntity.Saledate"); String curDate = getCurrentDate().toString(); DateTime currentDate = curDate.toDateTime(); String currentDateConverted = currentDate.toString(); If (saleStatus != "1"){ ed.setOutputValue("SaleEntity.Saledate", currentDateConverted); } Any help would be greatly appreciated! Thank you!

Hi, We noticed this morning that you have launched a new CRMScript "editor". But, we quickly found a few errors that is causing our day to day to become much harder. 1. Indentation does no longer work. Ctrl + A and then Shift + Tab would indent the code, not it just moves everything to the left. 2. Bracket highlights does not always work. Works just fine The else does not. Seems quite hard to recreate when i try to do it "manually", but we have seen this issue in multiple customer enviroments, and, the code works just fine 3. String highlights does not always work. As you see on the log, the debug16 part should be green. Any suggestions?

Hey, The 100 000 dollar question. Whats the best way to try and prevent blocking of images sent from an reply template through the Email class. Most customers accepts that images are blocked by default and its simply a standard on the web.. But, we have one customer that really dont accept this, so, i figure i´ll ask here anyway if anyone have a solution.   We get the same result using uploaded attachment images as well as using a base64. It seems that it might work with using CID, but, not sure how to fix this throu reply templates. Any ideas? Regards Pär I

Hello, we have a customer that uses the openCrmDocument  function (which uses webtools) in order to open and edit S&M documents in the old service, but it seems like it stopped working after the latest update.  Now when i try to edit the document, the call succeeds but the document won´t open, the document becomes locked for editing in S&M aswell. I tried this function in a onsite enviroment (Version 10.1.6) and it works as intended there.(The document is opening after pressing the button.) This is the function i have been using to test. openCrmDocument("Insert documentId here", "https://online4.superoffice.com/CustXXXXX"); function openCrmDocument(p_documentId, p_soUrl) { var postData = { "method": "SuperOffice.CRM.Web.AjaxMethods.Document.CheckoutAndOpenDocumentWithTrayApp", "arguments": [p_documentId] }; $.ajax({ type: "POST", dataType: "json", contentType: "application/json", data: JSON.stringify(postData), url: p_soUrl + "/clientapi/sessionrequiredmethods/method?ajaxmethod=SuperOffice.CRM.Web.AjaxMethods.Document.CheckoutAndOpenDocumentWithTrayApp" }) .done(function (result) { // Success console.log(result); console.log("Api call success") }) .fail(function (e) { console.log(e); alert( "Failed to open document, This is most likley because you havent installed SuperOffice Webtools." ); }); } Let me know if ii can provide any more information. Regards Fredrik

Is it possible to update/add a value to the enum Ticket_Origin or is it autogenerated so it can´t be modified?  Regards Fredrik