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Area for subscribing to announcements, and general topics not specific to API and products.

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02/04/2024 - Move forum from development to SP

02/04/2024 - Move forum from development to SP
Community Test
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2 apr 2024 | 05:05 a.m.
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Technical announcements
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Health Check Initiative 🎯

Hi everyone 😊 I promised you in the webinar that I would provide you with material regarding the Health Check. We have now added a section for the Health Check under the Service Offerings where you can find everything you need 👍 You will find it here:  Health Check Also, remember to reach out to your PAM whenever you need insights into the HeartBeat or Orchestration for one of your customers 📢 Another tip is to subscribe to this forum to always get notified whenever news or other topics are posted here 😉🔔 Just click on the ⭐ to subscribe!    
Community Test
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21 mrt 2024 | 11:31 a.m.
Onderwerp:
Technical announcements
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Partnersites in SOD - update to version 10.3.1

The partnersites in SOD will be updated to Release 10.3.1 sunday evening 20.15..  The version is still under development, so the sites will be updated ever day when there are any changes, until the release is out.
Helene Frenning Hansen
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14 jan 2024 | 07:06 p.m.
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Technical announcements
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Keyboard short cut for timestamp

We have multiple customers who are very excited about the 'timestamp button' also becoming available for the follow-up dialog, in other systems they have used there is a keyboard shortcut for directly inserting the timestamp: Something like CTRL + T to insert the timestamp.

D

david@all-crm.nl
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2 jan 2024 | 03:06 p.m.
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Technical announcements

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Hi Ester - you could make it a preference under "Functions" in Admin: "Enable editable timpestamps (default = NO)". And the description could be somthing like: "If enabled, users with edit rights to the follow-up, can tamper with the timestamp, making it untrustwothy" ;-)

D

by david@all-crm.nl
12 jan 2024 | 07:41 a.m.
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Breaking changes : CRMScript - Removing obsolete class DBWrite

The obsolete class "DBWrite" will be removed from version 10.3.1. Make sure you are not using this class, else the script will start to fail.

M

michelk@superoffice.com
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9 jan 2024 | 08:15 a.m.
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Technical announcements
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New Release - Developer Portal 1.17

Hello, Everyone,   We are super excited to announce the Developer Portal for all of you! You can find more information by navigating to this blog post .  

C

chamalp@superoffice.com
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15 dec 2023 | 12:13 p.m.
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Technical announcements
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Wildcard in freetext search

Previously one should/could use % to search for "contains" in company, contact, sale, project etc. Now "contains" is standard and the % is no longer needed. Is it still possible to use % within a name, for instance if you don't remember the exact spelling?

A

anne.branden@cloudconnection.no
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11 dec 2023 | 08:52 a.m.
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If you misspell a word in the navigator search it will attempt to use soundex search to find the sounds-like matches without using %. The freetext search will do contains search if you prefix a word with % - so a search for "%office" will search for all words that contains "office" - in names and descriptions, but it will be slow - because it has to scan all words in the database. We index partial words in names - so a search for "office" will find "superoffice" in a company or project name without using %, but it will not find "office" within "superoffice" in descriptions or non-name fields. On the other hand it is much faster than using %. Freetext search does not currently fall back to soundex searches - so maybe that is something to wish for?
by Christian Mogensen
12 dec 2023 | 09:21 a.m.
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Partnersites in SOD - update to version 10.2.11

The partnersites in SOD will be updated to Release 10.2.11 monday morning around 06.00.  The version is still under development, so the sites will be updated ever day when there are any changes, until the release is out.
Helene Frenning Hansen
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24 nov 2023 | 02:49 p.m.
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Technical announcements

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This has been solved now, due to another feature toggle being active our tenant was not being auto-upgraded.

H

by heleneh@Superoffice.no
29 nov 2023 | 10:03 a.m.
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Breaking Changes... API URLs for online tenants

In the worst-case scenario, an application may have hardcoded a tenant API URL as "https://online.superoffice.com/[Cust00000]/api/v1," which may currently be functional. However, we have consistently advised developers to use either the WebApi_Url or NetServer_Url, which are issued as claims in the OpenID Connect id_token. In light of upcoming infrastructure changes aimed at improving load balancing and performance, the API URLs for online tenants are becoming more dynamic. The plan is to remove the API URL claims from the id_token and now are recommending all applications use the state URL to retrieve a tenant's API URL. The state URL follows the format: https://[environment].superoffice.com/api/state/[Cust00000] Here, the "environment" parameter is set to either " sod ," " qaonline ," or " online ," representing development, stage, or production environment, respectively. The "Cust00000" parameter is the unique identifier for the tenant. How often should applications check the state URL for changes? API URLs will typically be invalided during the evening during maintenance, which is posted on status.superoffice.com, however it may also depend on how much traffic an API endpoint receives. For more information, please refer to the documentation available at: https://docs.superoffice.com/en/developer-portal/best-practices/tenant-status/index.html We plan to enable these changes in the SOD environment moving forward. This will allow you to test your applications' resiliency and ensure it continues to function and operate before pushing any required changes to production. We expect to roll out these changes to production on November 17th . Question and/or comments are welcome.
Tony Yates
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11 apr 2023 | 10:51 a.m.
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Technical announcements

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Latest status is that this will be implemented in production on Friday this week! Meaning November 17th after 22.00. If you get Http status code 421 in production after this date, then make sure you check the tenant status page to see which public endpoint the customer is located on. https://online.superoffice.com/api/state/Cust 12345 like in my example here Cust6647 is currently on online3

T

by tony@superoffice.com
13 nov 2023 | 01:51 p.m.
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Pagebuilder customization - end of life announcement

Trude recently posted an announcement on the Web Application Product forums that SuperOffice Onsite v10.2.9 is the last version to support PageBuilder customizations. Any thoughts on this matter should be in reply to her original post (OP).  Best regards.
Tony Yates
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1 nov 2023 | 03:45 p.m.
Onderwerp:
Technical announcements